Include your ResetRoom app version, iOS version, and a short description of what happened. Please do not email room photos or private information. We send a first response within a maximum of three business days.

Email support

For camera, scan, coaching, purchase restoration, privacy, and feature feedback:

[email protected]

Before contacting us

Use even lighting and show the full desk surface.
Confirm that camera access is enabled in iOS Settings.
Use Restore Purchases from ResetRoom Settings.
Retry online coaching later; your local plan still works offline.

Delete local data

Open ResetRoom → Settings → Delete all local data. This removes local session history, thumbnails, XP, streak, workspace profiles, preferences, and scheduled reminders.